GrampsWeb sync error

Gramps Web
1

User Information:

When I try to sync GrampsWeb in Gramps this error is displayed right after login.

28637: ERROR: grampswebsync.py: line 425: Error 405 while connecting to server.

Error Details:

28262: WARNING: grampswebsync.py: line 83: Keyring is not installed, cannot retrieve password.
78323: ERROR: grampswebsync.py: line 425: Error 405 while connecting to server.
160974: WARNING: grampswebsync.py: line 83: Keyring is not installed, cannot retrieve password.
166852: ERROR: grampswebsync.py: line 425: Error 405 while connecting to server.

System Information:

Gramps version: 6.0.1
Python version: 3.13.3
BSDDB version: 6.2.9 (5, 3, 28)
sqlite version: 3.47.2
orjson version: 3.10.18
LANG: en_US.UTF-8
OS: Linux
Distribution: 6.14.6-300.fc42.x86_64

GTK version : 3.24.49
gobject version: 3.50.0
cairo version : (1, 25, 1)

2

Hi,

can you please post the debug log? Synchronize with Gramps - Gramps Web

3

Also, please share the Gramps Web Sync version and the Gramps Web version info.

4

Debug info

gramps --debug grampswebsync                                                                                                                                                                                                                       

setup debugging grampswebsync
2025-05-22 18:50:45.439: DEBUG: grampswebsync.py: line 103: Initializing Gramps Web Sync addon.
2025-05-22 18:50:47.758: DEBUG: grampswebsync.py: line 79: Retrieving password for user rajan
2025-05-22 18:50:47.758: WARNING: grampswebsync.py: line 83: Keyring is not installed, cannot retrieve password.
2025-05-22 18:50:49.810: DEBUG: grampswebsync.py: line 222: Moving to next page from page 0.
2025-05-22 18:50:49.811: DEBUG: grampswebsync.py: line 222: Moving to next page from page 1.
2025-05-22 18:51:15.713: DEBUG: grampswebsync.py: line 222: Moving to next page from page 1.
2025-05-22 18:51:17.514: DEBUG: grampswebsync.py: line 222: Moving to next page from page 1.
2025-05-22 18:51:17.515: DEBUG: webapihandler.py: line 162: Fetching an access token from the server
2025-05-22 18:51:17.668: DEBUG: webapihandler.py: line 162: Fetching an access token from the server
2025-05-22 18:51:17.730: ERROR: grampswebsync.py: line 425: Error 405 while connecting to server.
2025-05-22 18:52:20.885: DEBUG: grampswebsync.py: line 222: Moving to next page from page 2.
2025-05-22 18:52:20.886: DEBUG: grampswebsync.py: line 224: Skipping to last page due to error.
2025-05-22 18:52:24.385: DEBUG: grampswebsync.py: line 214: Closing Gramps Web Sync addon.

Gramps Web version info

Gramps 6.0.1
Gramps Web API 3.1.0
Gramps Web Frontend 25.5.1
Gramps QL 0.4.0
Sifts 1.0.0
locale: en
multi-tree: true
task queue: true
OCR: true
chat: true

Gramps Web Sync version 1.3.3

1 Like
5

Are you sure the server URL is correct? Has this worked before the switch to 6.0.1?

Is this your own server? If yes, please check the logs of the Gramps Web container.

If it is Grampshub: I don’t see any request in the log.

6

Yes … it has worked before 6.0.1
I use Grampshub and URL is Login | Grampshub

grampshub
grampshub904×659 23.2 KB