Hiya all!
I need some help getting Grampsweb set up using grampshub. I installed the Web Sync addon with no issue, but when I get to the login section it gives me an error saying it can’t connect to the server. I am able to login through grampshub, so I know my login info is correct.
Please let me know what I’m doing wrong! I am not very tech savvy, so apologies if this seems like a stupid question.
Hi, that’s strange. Can you please try again and post here the exact time when you tried? I can see if there is an entry in the server log.
I just tried again at 12:35 pm CST and got the same error. Thanks for the reply!
Hi,
there was no access logged at that point in time, so it can’t be an issue with the server, but your addon is not able to connect at all.
Can you provide more details about your setup? Gramps version, addon version, operating system, installation mode, …?
