Hi, I hope this is the right place to post this.
I’ve never had any problems with Gramps, it’s always worked perfectly, however, I’ve have encountered a very sudden issue where the programme simply will not open despite it being fine just a few days ago. I have not done anything to my laptop and have tried the following to fix it:
Booting In Safe Mode
My Gramps51.log file reads:
2021-07-20 14:55:22.846: ERROR: grampsapp.py: line 157: Unhandled exception
Traceback (most recent call last):
File “C:/msys64/mingw64/lib/python3.6/site-packages/cx_Freeze/initscripts/startup.py”, line 14, in run
File “C:/msys64/mingw64/lib/python3.6/site-packages/cx_Freeze/initscripts/Console.py”, line 26, in run
File “AIO/grampsaiow.py”, line 36, in
File “C:\Program Files\GrampsAIO64-5.1.3\gramps\grampsapp.py”, line 503, in main
errors = run()
File “C:\Program Files\GrampsAIO64-5.1.3\gramps\grampsapp.py”, line 485, in run
from .gui.grampsgui import startgramps
File “C:\Program Files\GrampsAIO64-5.1.3\gramps\gui\grampsgui.py”, line 230
SyntaxError: invalid syntax
However, I have no idea what any of it means and the C:/msys64/mingw64/lib/ address line doesn’t even exist.
There is so much work that has gone into my family tree and I really can’t lose any of what I have done recently so I would really appreciate any help that anyone can give to bring the programme back.
Gramps version: 5.1.3
Operating System: Windows 10 64bit