500 Error setting up Gramps Web Sync addon

Gramps Web
,
1

Gramps 6.0.8
Gramps Web API 3.16.0
Gramps Web Frontend 26.6.1
Gramps QL 0.4.0
Sifts 1.3.1
locale: en
multi-tree: false
task queue: true
OCR: true
chat: false

Desktop : AIO64-6.0.3–1
Windows 11

Log from Debug tool:

setup debugging grampswebsync
2026-06-12 16:34:46.924: DEBUG: grampswebsync.py: line 104: Initializing Gramps Web Sync addon.
2026-06-12 16:34:50.070: DEBUG: grampswebsync.py: line 80: Retrieving password for user CBTSync
2026-06-12 16:34:50.071: WARNING: grampswebsync.py: line 84: Keyring is not installed, cannot retrieve password.
2026-06-12 16:34:52.141: DEBUG: grampswebsync.py: line 232: Moving to next page from page 0.
2026-06-12 16:34:52.142: DEBUG: grampswebsync.py: line 232: Moving to next page from page 1.
2026-06-12 16:34:55.749: DEBUG: grampswebsync.py: line 232: Moving to next page from page 1.
2026-06-12 16:35:03.193: DEBUG: grampswebsync.py: line 232: Moving to next page from page 1.
2026-06-12 16:35:03.193: DEBUG: grampswebsync.py: line 232: Moving to next page from page 2.
2026-06-12 16:35:03.195: DEBUG: webapihandler.py: line 161: Fetching an access token from the server
2026-06-12 16:35:03.261: DEBUG: webapihandler.py: line 161: Fetching an access token from the server
2026-06-12 16:35:03.499: DEBUG: grampswebsync.py: line 232: Moving to next page from page 2.
2026-06-12 16:35:03.501: INFO: grampswebsync.py: line 514: Downloading Gramps XML file.
2026-06-12 16:37:04.313: WARNING: grampswebsync.py: line 493: Error 500 while connecting to server.
2026-06-12 16:37:04.314: DEBUG: grampswebsync.py: line 232: Moving to next page from page 2.
2026-06-12 16:37:04.314: DEBUG: grampswebsync.py: line 234: Skipping to last page due to error.
2026-06-12 16:37:06.819: DEBUG: grampswebsync.py: line 216: Closing Gramps Web Sync addon.

I don’t see much useful information within the logs, where else should I look to solve this issue?

I have Gramps Web isolated from the forward facing web using a localhost:port

and then a proxyhost set to forward my web request from the URL to the localhost:port

Thanks,

Tony

2

500 is a server error, we need the server logs - most likely the ones from the celery container.

3

I was able to get a connection and update by using ChatGPT seems the issue might have been timing out in the Docker container once I increased that it worked.
I am confused with the line above about the Keyring not being installed, I attempted to install it on my server and it stated it was already the latest version. Is that suppose to be installed on the server or my local desktop?

4

Keyring needs to be installed on your desktop. But honestly I’m not sure if/how it’s possible with AIO.

5

Thanks David, it is working without it so guess I don’t really need it. I don’t mind putting the password in everytime