# \[Resolved\]Suddenly... Forbidden access to Gramps Wiki

**URL:** <https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092>\
**Category:** Feedback\
**Tags:** wiki\
**Created:** [February 24, 2025, 3:40pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092 "2025-02-24T15:40:02Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 24, 2025, 3:40pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/1 "2025-02-24T15:40:02Z")

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I am unable to access any [Gramps wiki](https://gramps-project.org/wiki/) URL. Anyone else having this problem?

> # Forbidden
> 
> You don’t have permission to access this resource.Server unable to read htaccess file, denying access to be safe
> 
> Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 24, 2025, 4:27pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/2 "2025-02-24T16:27:16Z")

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If the htaccess is the problem, can it be changed while being fixed? to allow DuckDuckGo to index the site?

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**Author:** ![Nick-Hall](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/nick-hall/32/95_2.png) [@Nick-Hall](https://gramps.discourse.group/u/Nick-Hall)\
**Post date:** [February 24, 2025, 4:33pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/3 "2025-02-24T16:33:50Z")

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> [@emyoulation](#):
>
> Anyone else having this problem?

Yes. I had a problem yesterday and also earlier today. Weblate also seems to detect a problem and raise a warning.

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**Author:** ![Cynwrite](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@Cynwrite](https://gramps.discourse.group/u/Cynwrite)\
**Post date:** [February 24, 2025, 7:41pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/4 "2025-02-24T19:41:51Z")

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I am also having this issue.

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**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 24, 2025, 7:43pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/5 "2025-02-24T19:43:41Z")

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I’m investigating what has happened, will report back.

Wiki was working six hours ago when I last checked.

Sam

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 24, 2025, 7:54pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/6 "2025-02-24T19:54:23Z")

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> [@emyoulation](#):
>
> to allow DuckDuckGo to index the site?

> asked the Duck.AI … Its answer was a bit overzealous. Also included blocking the competition

To allow DuckDuckGo to index your site while blocking other bots, you can use the `.htaccess` file to create rules that specifically allow DuckDuckGo’s crawler. DuckDuckGo uses the user-agent string `DuckDuckBot`. Here’s how you can set it up:

1. **Access your `.htaccess` file** : This file is usually located in the root directory of your website. You can access it via FTP or through your web hosting control panel.
2. **Add the following code** : Insert the following lines into your `.htaccess` file:

```python
RewriteEngine On

# Allow DuckDuckGo
RewriteCond %{HTTP_USER_AGENT} ^DuckDuckBot [NC]
RewriteRule ^ - [L]

# Block all other bots
RewriteCond %{HTTP_USER_AGENT} ^.*(bot|crawl|slurp|spider|archive|wget|curl).*$ [NC]
RewriteRule ^ - [F,L]

```

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**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 24, 2025, 8:43pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/7 "2025-02-24T20:43:35Z")

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> [@emyoulation](#):
>
> **`htaccess` file** :

Thanks confirming nothing to do with the **`htaccess` file**

Waiting a2hosting to respond to ticket, will update later.

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 24, 2025, 10:22pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/8 "2025-02-24T22:22:40Z")

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We are fortunate that the WordPress (with its [Download](https://gramps-project.org/blog/download/) page links to GitHub), [Sphinx](https://gramps-project.org/api_3_3_x/genindex.html) and redirect to the [MantisBT](https://gramps-project.org/bugs/my_view_page.php) portions are still working. The [SourceForge Mailing lists](https://sourceforge.net/p/gramps/mailman/gramps-users/) and, of course, this forum are hosted elsewhere.

Just the MediaWiki is affected.

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**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 24, 2025, 10:35pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/9 "2025-02-24T22:35:03Z")

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> [@emyoulation](#):
>
> Just the MediaWiki is affected.

Correct.

Waiting on A2hosting.

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 24, 2025, 11:25pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/10 "2025-02-24T23:25:53Z")

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MantisBT now has a yellow header:

> **[Gramps Wiki](https://www.gramps-project.org/wiki/index.php/Gramps_5.2_Wiki_Manual#Table_of_Contents) is currently not available**  
> The [Gramps Wiki](https://www.gramps-project.org/wiki/index.php/Gramps_5.2_Wiki_Manual#Table_of_Contents) currently not available. Please check back later. Any questions please contact [webmaster@gramps-project.org](mailto:webmaster@gramps-project.org)

But it accepted a note added moments before that appeared in:  
[https://gramps-project.org/bugs/view.php?id=13660](https://gramps-project.org/bugs/view.php?id=13660)

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<div class="post-metadata">

**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 24, 2025, 11:52pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/11 "2025-02-24T23:52:00Z")

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Wiki is back.

Seems to have been a permissions issue on the wiki directory and this was fixed by a2hosting.

Thank you all for your patience.

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<div class="post-metadata">

**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 24, 2025, 11:56pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/12 "2025-02-24T23:56:34Z")

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MantisBT (and the wiki ) is reporting a Bad Gateway Host error.

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<div class="post-metadata">

**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 24, 2025, 11:57pm UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/13 "2025-02-24T23:57:41Z")

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host has been restarted please wait.

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<div class="post-metadata">

**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 25, 2025, 12:31am UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/14 "2025-02-25T00:31:52Z")

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Half an hour later.

MantisBT is taking 30-45 second to respond to any request. (The warning banner is now gone though.)

The wiki is taking in excess of a minute per page

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<div class="post-metadata">

**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 25, 2025, 12:33am UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/15 "2025-02-25T00:33:56Z")

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Backup in progress, please be patient for at least 3 hours sorry!

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<div class="post-metadata">

**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [February 25, 2025, 12:38am UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/16 "2025-02-25T00:38:47Z")

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Thanks for all the effort today… and all those other behind the scenes tasks that keep the site running.

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<div class="post-metadata">

**Author:** ![gramps-project](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/gramps-project/32/398_2.png) [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Post date:** [February 25, 2025, 2:27am UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/17 "2025-02-25T02:27:43Z")

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Done. Website should be back to normal.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/gramps/original/1X/2ac1e712b7adf612e31ca08a55419f4cf37c0158.png) [@system](https://gramps.discourse.group/u/system)\
**Post date:** [March 27, 2025, 2:28am UTC](https://gramps.discourse.group/t/resolved-suddenly-forbidden-access-to-gramps-wiki/7092/18 "2025-03-27T02:28:14Z")

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