# Missing thumbnail files

**URL:** <https://gramps.discourse.group/t/missing-thumbnail-files/5874>\
**Category:** Help\
**Created:** [August 13, 2024, 11:22pm UTC](https://gramps.discourse.group/t/missing-thumbnail-files/5874 "2024-08-13T23:22:50Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![daleathan](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/daleathan/32/1701_2.png) [@daleathan](https://gramps.discourse.group/u/daleathan)\
**Post date:** [August 14, 2024, 2:05am UTC](https://gramps.discourse.group/t/missing-thumbnail-files/5874/2 "2024-08-14T02:05:13Z")

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> [@Slogan](#):
>
> Windows 11, gramps version AIO64-5.2.2-r1-f905d14

Please upgrade to the latest version Gramps 5.2.3 and check if it works?

- [https://github.com/gramps-project/gramps/releases/download/v5.2.3/GrampsAIO-5.2.3-2\_win64.exe](https://github.com/gramps-project/gramps/releases/download/v5.2.3/GrampsAIO-5.2.3-2_win64.exe)

The thumbnails should be automatically created when you use some of the addons or reports like the Narrated Website report.

When you reinstalled can you confirm you only used the Gramps XML backup with media option?

Previous discussions:

- [Gramps Thumbnails](https://gramps.discourse.group/t/gramps-thumbnails/5690/25) 1st of July 2024
- [5.2 beta 2 thumbnails not showing](https://gramps.discourse.group/t/5-2-beta-2-thumbnails-not-showing/4073) August 2023

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