# Installed Gramps and get error message on 1st launch

**URL:** <https://gramps.discourse.group/t/installed-gramps-and-get-error-message-on-1st-launch/2992>\
**Category:** Help\
**Created:** [November 17, 2022, 7:21pm UTC](https://gramps.discourse.group/t/installed-gramps-and-get-error-message-on-1st-launch/2992 "2022-11-17T19:21:38Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![dbyy](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/dbyy/32/8400_2.png) [@dbyy](https://gramps.discourse.group/u/dbyy)\
**Post date:** [November 17, 2022, 7:21pm UTC](https://gramps.discourse.group/t/installed-gramps-and-get-error-message-on-1st-launch/2992/1 "2022-11-17T19:21:38Z")

</div>

Hello,  
I just installed a new instance of gramps from file ‘gramps\_5.1.5-1\_all.deb’ on LM v20.3.  
After resolving some needed dependencies, I launched Gramps for the first time and received the following message  
 ![gramps_start_2022-11-17 14-07-48](https://global.discourse-cdn.com/free1/uploads/gramps/original/2X/8/880cc4c80a209e56b8991ec9ffef984b4a37a44f.png)

How can I fix this problem?

Any help to resolve this error is much appreciated.  
TIA  
PS: I had not problems to install gramps on my previous instance of LM v20.3.

---

<div class="post-metadata">

**Author:** ![Nick-Hall](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/nick-hall/32/95_2.png) [@Nick-Hall](https://gramps.discourse.group/u/Nick-Hall)\
**Post date:** [November 17, 2022, 7:30pm UTC](https://gramps.discourse.group/t/installed-gramps-and-get-error-message-on-1st-launch/2992/2 "2022-11-17T19:30:12Z")

</div>

The gir1.2-gexiv2-0.10 package is required to use the image metadata functionality.

Try installing it with:  
`sudo apt-get install gir1.2-gexiv2-0.10`

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/gramps/original/1X/2ac1e712b7adf612e31ca08a55419f4cf37c0158.png) [@system](https://gramps.discourse.group/u/system)\
**Post date:** [December 17, 2022, 7:30pm UTC](https://gramps.discourse.group/t/installed-gramps-and-get-error-message-on-1st-launch/2992/3 "2022-12-17T19:30:24Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.