# I cannot open Gramps 5.0.1, Windows 7 . A box comes on screen saying "cx\_ Freeze: Application Terminated an "X" Gramps is already running" - OK **URL:** \ **Category:** Help\ **Created:** [June 26, 2022, 4:40am UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546 "2022-06-26T04:40:59Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Superboy](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@Superboy](https://gramps.discourse.group/u/Superboy)\ **Post date:** [June 26, 2022, 4:40am UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546/1 "2022-06-26T04:40:59Z")
I can only click on the OK box ---
**Author:** ![daleathan](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/daleathan/32/1701_2.png) [@daleathan](https://gramps.discourse.group/u/daleathan)\ **Post date:** [June 26, 2022, 7:48am UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546/2 "2022-06-26T07:48:54Z")
I see you already reported the issue on the bugtracker as - [0012651: Gramps will not open](https://gramps-project.org/bugs/view.php?id=12651) Did you follow the advice about restarting the computer? Best to continue on the bugtracker, rather than duplicating here. ---
**Author:** ![Superboy](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@Superboy](https://gramps.discourse.group/u/Superboy)\ **Post date:** [June 26, 2022, 8:35am UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546/3 "2022-06-26T08:35:32Z")
This problem has been ongoing for months–every time I start the computer. Bugtracker Dave has not answered due to duplication so I still have not solved the problem. ---
**Author:** ![SNoiraud](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/snoiraud/32/72_2.png) [@SNoiraud](https://gramps.discourse.group/u/SNoiraud)\ **Post date:** [June 26, 2022, 9:10am UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546/4 "2022-06-26T09:10:50Z")
> [@Superboy](#): > > This problem has been ongoing for months–every time I start the computer This is probably because gramps was already running when windows fell asleep or stopped. Gramps is a linux application so stopping it when Windows stops working is not or badly managed. You must stop gramps before shutting down windows. ---
**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\ **Post date:** [June 26, 2022, 12:57pm UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546/5 "2022-06-26T12:57:50Z")
As 3 highly unlikely possibilities: - please verify Gramps is not in your Startup group - perhaps the “cs\_freeze” was the original error but now a “Error parsing arguments” message appears because Gramps was not exited properly. You would have to “break” the lock. - you are double-clicking on the Gramps icon in the Windows Taskbar. Since that is a single-click toolbar, it is attempt to double-launch Gramps. Multiple instances from the same installation is prohibited. Restart Windows and click the taskbar icon once only. Since you are using Windoze (not a commentary on the OS… just differentiating between the OS and a floating Window in any GUI) and a mildly outdated version of Gramps, [download the PortableApps fork of Gramps version 5.1.5](https://www.gramps-project.org/wiki/index.php?title=Download#PortableApps.com) which can run from a USB drive or external drive. (The INITIAL start of Gramps is SLOW. It must compile and cache the Python modules. Be patient for a few minutes. Subsequent starts are faster.) ---
**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/gramps/original/1X/2ac1e712b7adf612e31ca08a55419f4cf37c0158.png) [@system](https://gramps.discourse.group/u/system)\ **Post date:** [July 26, 2022, 12:58pm UTC](https://gramps.discourse.group/t/i-cannot-open-gramps-5-0-1-windows-7-a-box-comes-on-screen-saying-cx-freeze-application-terminated-an-x-gramps-is-already-running-ok/2546/6 "2022-07-26T12:58:13Z")
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