# Grampsweb won't start

**URL:** <https://gramps.discourse.group/t/grampsweb-wont-start/8515>\
**Category:** Gramps Web\
**Tags:** data-recovery\
**Created:** [September 5, 2025, 10:06am UTC](https://gramps.discourse.group/t/grampsweb-wont-start/8515 "2025-09-05T10:06:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Malakan](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/malakan/32/9250_2.png) [@Malakan](https://gramps.discourse.group/u/Malakan)\
**Post date:** [September 5, 2025, 10:06am UTC](https://gramps.discourse.group/t/grampsweb-wont-start/8515/1 "2025-09-05T10:06:13Z")

</div>

Hi, I have an issue where GrampsWeb doesn’t start. Docker logs look clear of errors.

I’m unsure of the exact version I’m running as I used the “latest” tag when I pulled the docker image ~ 5 months ago. I do know this is gramps v5 based.

If it helps identify the version I ran (without the space)

> docker image inspect ghcr. io/gramps-project/grampsweb:latest

> [  
> {  
> “Id”: “sha256:821e6f557a5a6ff638eac677cc9787a0314d9deaee3781eaf587d110a8667d22”,  
> “RepoTags”: [  
> “[ghcr.io/gramps-project/grampsweb:latest”](http://ghcr.io/gramps-project/grampsweb:latest%E2%80%9D)  
> ],  
> “RepoDigests”: [  
> “[ghcr.io/gramps-project/grampsweb@sha256:db76ed9ff530e8e18a5661f740063c88b7c3a2cf3aacc7dbfa063ed285e2f7e4”](http://ghcr.io/gramps-project/grampsweb@sha256:db76ed9ff530e8e18a5661f740063c88b7c3a2cf3aacc7dbfa063ed285e2f7e4%E2%80%9D)  
> ],  
> …

Let me know if there is more info needed from the insepct view.

I am unable to connect to the process, Docker shows it as up and the logs show no errors that I can see.

Pastebin of log file when grampsweb started up - [Attaching to grampsweb\_celery, grampsweb\_redis, grampsweb\_servergrampsweb\_redi - Pastebin.com](https://pastebin.com/zQe6G8TH)

If possible, I could extract the db from the container and put it into a new one if there’s an issue with the container.

Please advise on what I can do

Kind regards,  
Malakan

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<div class="post-metadata">

**Author:** ![DavidMStraub](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/davidmstraub/32/7_2.png) [@DavidMStraub](https://gramps.discourse.group/u/DavidMStraub)\
**Post date:** [September 5, 2025, 11:14am UTC](https://gramps.discourse.group/t/grampsweb-wont-start/8515/2 "2025-09-05T11:14:38Z")

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I don’t see anything in the logs that could explain it and I think it’s impossible to diagnose from the distance.

I would strongly recommend to use a newer version, there is no maintained branch compatible with Gramps 5.2.

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<div class="post-metadata">

**Author:** ![Malakan](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/malakan/32/9250_2.png) [@Malakan](https://gramps.discourse.group/u/Malakan)\
**Post date:** [September 5, 2025, 11:22am UTC](https://gramps.discourse.group/t/grampsweb-wont-start/8515/3 "2025-09-05T11:22:04Z")

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If I pull latest, what happens to the db? I believe grampsweb works with the current gramps which now uses the new v6 db (switch from pickled blobs to JSON data). Is there a safe data conversion to the new db format?

Am I able to clone the volume just incase?

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<div class="post-metadata">

**Author:** ![DavidMStraub](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/davidmstraub/32/7_2.png) [@DavidMStraub](https://gramps.discourse.group/u/DavidMStraub)\
**Post date:** [September 5, 2025, 5:45pm UTC](https://gramps.discourse.group/t/grampsweb-wont-start/8515/4 "2025-09-05T17:45:41Z")

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> **[Gramps 6.0 upgrade guide - Gramps Web](https://www.grampsweb.org/install_setup/v3/)**
>
> Open Source Genealogy