# After Snap install, help request on Facebook group

**URL:** <https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387>\
**Category:** Help\
**Created:** [April 4, 2025, 4:10pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387 "2025-04-04T16:10:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [April 4, 2025, 4:10pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/1 "2025-04-04T16:10:55Z")

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Continuing the discussion from **Announcements:**  
[Gramps is now available as a Snap](https://gramps.discourse.group/t/gramps-is-now-available-as-a-snap/7380):

> [@Gramps is now available as a Snap](https://gramps.discourse.group/t/gramps-is-now-available-as-a-snap/7380/1):
>
> Gramps v6.0.0 is now available as a Snap from the [Snapcraft store](https://snapcraft.io/gramps).
> 
> To install run:
> 
> ```python
> sudo snap install --candidate gramps
> 
> ```
> 
> The snap will be promoted from the candidate to the stable channel, once we get some positive feedback from testing.
> 
> It has been bundled with the same packages as our Flatpak:
> 
> - ICU
> - PIL
> - osm-gps-map
> - GExiv2
> - geocodelib
> - goocanvas
> - graphviz
> - ghostscript
> - networkx
> 
> These should allow some popular addons to work.
> 
> Dictionaries are not currently included. This would be possible, but the package size would obviously increase.
> 
> Let us know what you think. Comments from people who already use snaps would be especially welcome.

On Gramps for Genealogists, [Dianne Reuby posts](https://www.facebook.com/groups/370692133138445/?multi_permalinks=2749728968568071):  
After 20 years using Gramps on Ubuntu, I still find upgrades challenging! I can do a full backup with no problems, and the App Center had version 6 available. It seemed to install OK, but after install the “open” option is greyed out - I can only uninstall.

Should I have uninstalled version 5 before installing 6?

In the App Center, once installed there’s a drop-down with various choices according to the app. On Gramps you can have open (greyed out) or uninstall. This is from the snap version, I think.

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**Author:** ![Nick-Hall](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/nick-hall/32/95_2.png) [@Nick-Hall](https://gramps.discourse.group/u/Nick-Hall)\
**Post date:** [April 4, 2025, 8:08pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/2 "2025-04-04T20:08:36Z")

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I can reproduce this on Ubuntu 24.10 virtual machine. I’ll investigate.

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**Author:** ![Nick-Hall](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/nick-hall/32/95_2.png) [@Nick-Hall](https://gramps.discourse.group/u/Nick-Hall)\
**Post date:** [April 4, 2025, 11:06pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/3 "2025-04-04T23:06:29Z")

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The problem was due to lack of permissions to access DBus. I had to create a slot as recommended in the Snapcraft documentation, but unfortunately my latest upload now requires a manual human review.

I’ll keep you updated and chase the progress tomorrow if necessary.

I’m not sure why my original Snap works on Arch Linux, but not Ubuntu.

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**Author:** ![Nick-Hall](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/nick-hall/32/95_2.png) [@Nick-Hall](https://gramps.discourse.group/u/Nick-Hall)\
**Post date:** [April 5, 2025, 3:32pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/4 "2025-04-05T15:32:45Z")

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I decided to remove the release to avoid other Ubuntu users installing it.

Unfortunately the fixed version is still awaiting review.

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [April 8, 2025, 8:19pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/5 "2025-04-08T20:19:49Z")

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Any update?

The user seems to be patiently waiting. But it’d be better if we can answer on Facebook without additional prompting.

Or, how would I check for myself?

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**Author:** ![emyoulation](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/emyoulation/32/67_2.png) [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Post date:** [April 8, 2025, 8:23pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/6 "2025-04-08T20:23:24Z")

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Nevermind. Found it was published yesterday.

7 April 2025 - latest/candidate 6.0.0-1

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<div class="post-metadata">

**Author:** ![Nick-Hall](https://yyz2.discourse-cdn.com/free1/user_avatar/gramps.discourse.group/nick-hall/32/95_2.png) [@Nick-Hall](https://gramps.discourse.group/u/Nick-Hall)\
**Post date:** [April 8, 2025, 8:42pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/7 "2025-04-08T20:42:24Z")

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> [@emyoulation](#):
>
> Found it was published yesterday.

Thanks for checking. I can upgrade it to the stable channel when we are happy that I don’t have to open up any more interfaces.

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**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/gramps/original/1X/2ac1e712b7adf612e31ca08a55419f4cf37c0158.png) [@system](https://gramps.discourse.group/u/system)\
**Post date:** [May 8, 2025, 8:42pm UTC](https://gramps.discourse.group/t/after-snap-install-help-request-on-facebook-group/7387/8 "2025-05-08T20:42:57Z")

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