# Help

**URL:** https://gramps.discourse.group/c/gramps-users/7.md

[Latest](https://gramps.discourse.group/latest.md) · [Categories](https://gramps.discourse.group/categories.md) · [Tags](https://gramps.discourse.group/tags.md)

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## [About the Help category](https://gramps.discourse.group/t/about-the-help-category/19)

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**Author:** [@gramps-project](https://gramps.discourse.group/u/gramps-project)\
**Replies:** 0\
**Last updated:** [January 2, 2020, 4:17am UTC](https://gramps.discourse.group/t/about-the-help-category/19 "2020-01-02T04:17:21Z")

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Ask questions and get help from the Gramps community. Post topics in here that you would have previously posted to the gramps-users mailing list. You can access the user manual from the following link: https://gramps-…

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## [Issue with Help, Plugin Manager Enhanced addon](https://gramps.discourse.group/t/issue-with-help-plugin-manager-enhanced-addon/10062)

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**Author:** [@comeng](https://gramps.discourse.group/u/comeng)\
**Replies:** 8\
**Last updated:** [October 1, 2026, 4:42pm UTC](https://gramps.discourse.group/t/issue-with-help-plugin-manager-enhanced-addon/10062 "2026-10-01T16:42:59Z")

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Is there an issue with this, as it is taking a long time to load, not long enough to make coffee but long enough to be annoying. phil

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## [Narrative Web/ Openstreeetmap referer](https://gramps.discourse.group/t/narrative-web-openstreeetmap-referer/9958)

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**Author:** [@comeng](https://gramps.discourse.group/u/comeng)\
**Replies:** 52\
**Last updated:** [October 1, 2026, 4:08pm UTC](https://gramps.discourse.group/t/narrative-web-openstreeetmap-referer/9958 "2026-10-01T16:08:48Z")

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Ran Narrative Web today got the following error message for Heatmaps and Places. "Referer is required by tile usage policy of Openstreetmap’s volunteer-run servers: osm.wiki/Blocked Looking this up gives Referer is re…

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## [Media folder management. What subfolders have you had to create?](https://gramps.discourse.group/t/media-folder-management-what-subfolders-have-you-had-to-create/10064)

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**Author:** [@Sharif\_Khudoyberdiye](https://gramps.discourse.group/u/Sharif_Khudoyberdiye)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 9:48am UTC](https://gramps.discourse.group/t/media-folder-management-what-subfolders-have-you-had-to-create/10064 "2026-10-01T09:48:58Z")

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GrampsAIO64 6.0.8, Windows 11 x64. Hello everyone. I was wondering, how should I arrange my media folders, should I keep seperate folder for each person, family, type of media, etc. how do you arrange them to have a rat…

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## [\[Photo Tagging gramplet\] Gramps resists being a Photo detective](https://gramps.discourse.group/t/photo-tagging-gramplet-gramps-resists-being-a-photo-detective/1889)

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**Author:** [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Replies:** 19\
**Last updated:** [September 30, 2026, 4:06pm UTC](https://gramps.discourse.group/t/photo-tagging-gramplet-gramps-resists-being-a-photo-detective/1889 "2026-09-30T16:06:58Z")

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I was wistfully excited to receive a pair of old photos yesterday. An aunt just passed and her daughter shared a couple of treasured images. But we were having to guess at the children and the year of one photo. So I wo…

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## [Note vs event details](https://gramps.discourse.group/t/note-vs-event-details/10061)

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**Author:** [@ursus](https://gramps.discourse.group/u/ursus)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 3:57pm UTC](https://gramps.discourse.group/t/note-vs-event-details/10061 "2026-09-30T15:57:18Z")

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Be gratefull for your input. If a child is born wthin a year of its previous sibling I made a simple person-note: Born within a year of previous sibling. In this way I can share the same note when needed and find all in…

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## [Can multiple media folders be consolidated into one](https://gramps.discourse.group/t/can-multiple-media-folders-be-consolidated-into-one/10059)

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**Author:** [@fiorill](https://gramps.discourse.group/u/fiorill)\
**Replies:** 3\
**Last updated:** [September 29, 2026, 11:55pm UTC](https://gramps.discourse.group/t/can-multiple-media-folders-be-consolidated-into-one/10059 "2026-09-29T23:55:10Z")

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I created bootable Linux mint and installed gramps 5.1.6 with data. I noticed the media comprises multiple folders. I cleaned up few small ones successfully but I’m left with two large media folders that wish if possible…

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## [Text Reports - Family Sheet](https://gramps.discourse.group/t/text-reports-family-sheet/10053)

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**Author:** [@KE5WCT](https://gramps.discourse.group/u/KE5WCT)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 3:38pm UTC](https://gramps.discourse.group/t/text-reports-family-sheet/10053 "2026-09-28T15:38:03Z")

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Gramps 6.0.8, Linux Zorin When I print a Family Sheet, and include sources, the many of the source notations include the word ‘page’, example: Ancestry, page City: Prosper; State: Texas; Year(s): 1993-1995 FS, page R…

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## [GetGOV - wrong language in date ranges](https://gramps.discourse.group/t/getgov-wrong-language-in-date-ranges/10013)

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**Author:** [@theBastian](https://gramps.discourse.group/u/theBastian)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 9:41am UTC](https://gramps.discourse.group/t/getgov-wrong-language-in-date-ranges/10013 "2026-09-28T09:41:05Z")

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Hi, I’m using GetGOV zu add new places in Gramps. Adding places works fine but the date ranges are wrong. A date range looks like: from 1900-01-01 to 1999-01-01. The words from. and to should be translated into the lan…

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## [Multiple children of the same parents in the family tree](https://gramps.discourse.group/t/mehrere-kinder-gleicher-eltern-im-stammbaum/10021)

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**Author:** [@christian.stamm](https://gramps.discourse.group/u/christian.stamm)\
**Replies:** 4\
**Last updated:** [September 27, 2026, 10:33pm UTC](https://gramps.discourse.group/t/mehrere-kinder-gleicher-eltern-im-stammbaum/10021 "2026-09-27T22:33:28Z")

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Dear Grampsers, I noticed during the database analysis that several children of the same parents have married further within the extended family tree. I therefore need to link these children with the SAME parents…

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## [New user - no import button](https://gramps.discourse.group/t/new-user-no-import-button/10033)

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**Author:** [@FleetFoot](https://gramps.discourse.group/u/FleetFoot)\
**Replies:** 12\
**Last updated:** [September 24, 2026, 10:10am UTC](https://gramps.discourse.group/t/new-user-no-import-button/10033 "2026-09-24T10:10:17Z")

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Complete newbie here. I’ve just downloaded and installed the latest release of 6.0.8 (not beta) onto Windows 10. Having read the sidebar on the main page and also the manual, I understand I should be able to import a GE…

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## [NAVWEB Report media files won't play](https://gramps.discourse.group/t/navweb-report-media-files-wont-play/10007)

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**Author:** [@Edwardc01](https://gramps.discourse.group/u/Edwardc01)\
**Replies:** 0\
**Last updated:** [September 18, 2026, 4:16pm UTC](https://gramps.discourse.group/t/navweb-report-media-files-wont-play/10007 "2026-09-18T16:16:51Z")

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I’m running Gramps 6.0.8 on Fedora 44 KDE and in previous (6.0.8 version on Fedora 43 KDE) I was able to see all media for a particular person in the NAVWEB report, but now when I create a new NAVWEB report I see part of…

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## [Gramps constant (irregular) crashes (Due to NVIDIA app and control panel)](https://gramps.discourse.group/t/gramps-constant-irregular-crashes-due-to-nvidia-app-and-control-panel/9953)

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**Author:** [@ursus](https://gramps.discourse.group/u/ursus)\
**Replies:** 6\
**Last updated:** [September 18, 2026, 8:22am UTC](https://gramps.discourse.group/t/gramps-constant-irregular-crashes-due-to-nvidia-app-and-control-panel/9953 "2026-09-18T08:22:15Z")

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AIO64-6.0.8–1 Since a week I have constant (irregular) crashes. Can’t reproduce when or why. I used python -m trace -t Gramps.py \>/tmp/trace.out To see whats happening. I do get the trace.out, but GRAMPS itself doesn…

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## [Has anyone set up Public Land Survey System (PLSS) plats in Gramps Places? If so](https://gramps.discourse.group/t/has-anyone-set-up-public-land-survey-system-plss-plats-in-gramps-places-if-so/10002)

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**Author:** [@Cynwrite](https://gramps.discourse.group/u/Cynwrite)\
**Replies:** 9\
**Last updated:** [September 17, 2026, 6:57pm UTC](https://gramps.discourse.group/t/has-anyone-set-up-public-land-survey-system-plss-plats-in-gramps-places-if-so/10002 "2026-09-17T18:57:08Z")

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What have you found works best? Did you create two completely separate place hierarchies, or did you nest the PLSS information within an existing hierarchy? If you used a nested approach, did it make more sense to do th…

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## [User experience using the Stamen maps in the Narrated Web](https://gramps.discourse.group/t/user-experience-using-the-stamen-maps-in-the-narrated-web/10004)

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**Author:** [@DaveSch](https://gramps.discourse.group/u/DaveSch)\
**Replies:** 0\
**Last updated:** [September 17, 2026, 4:30pm UTC](https://gramps.discourse.group/t/user-experience-using-the-stamen-maps-in-the-narrated-web/10004 "2026-09-17T16:30:41Z")

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Does anyone have any experience setting up and using the Stamen map API key for the Narrated Web? Since the OpenStreetMaps is taking issue with user sites stored locally on hard drives, exploring other options.

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## [WebSearch gramplet configuration](https://gramps.discourse.group/t/websearch-gramplet-configuration/9995)

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**Author:** [@dicaveman](https://gramps.discourse.group/u/dicaveman)\
**Replies:** 1\
**Last updated:** [September 16, 2026, 5:20am UTC](https://gramps.discourse.group/t/websearch-gramplet-configuration/9995 "2026-09-16T05:20:39Z")

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I have been using the WebSearch gramplet with limited success - is it possible to configure the search terms somehow? For example - in FindAGrave I have found that if you exclude the middle name, you can actually get so…

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## [Incomplete event filter](https://gramps.discourse.group/t/incomplete-event-filter/9981)

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**Author:** [@bdeket](https://gramps.discourse.group/u/bdeket)\
**Replies:** 3\
**Last updated:** [September 14, 2026, 6:59pm UTC](https://gramps.discourse.group/t/incomplete-event-filter/9981 "2026-09-14T18:59:40Z")

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(Gramps 6.0.8 on Linux/Windows 11) Hi, how would I build a custom “incomplete” event filter? When using the “People\>event\>People with incomplete events” this will not select people if they have anything filled in for …

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## [What do the numbers in the titles of dashboard gramplets mean?](https://gramps.discourse.group/t/what-do-the-numbers-in-the-titles-of-dashboard-gramplets-mean/9987)

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**Author:** [@codefarmer](https://gramps.discourse.group/u/codefarmer)\
**Replies:** 2\
**Last updated:** [September 14, 2026, 11:23am UTC](https://gramps.discourse.group/t/what-do-the-numbers-in-the-titles-of-dashboard-gramplets-mean/9987 "2026-09-14T11:23:33Z")

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Gramps 6.0.8 on Windows Some of the gramplets on the dashboard have numbers after the names. I haven’t been able to correlate them to anything in particular. What do they indicate? See the three gramplets (What’s Next, …

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## [Is it allowed to use the Gramps logo on my website?](https://gramps.discourse.group/t/is-it-allowed-to-use-the-gramps-logo-on-my-website/9990)

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**Author:** [@gratissoftwaresite](https://gramps.discourse.group/u/gratissoftwaresite)\
**Replies:** 3\
**Last updated:** [September 14, 2026, 11:13am UTC](https://gramps.discourse.group/t/is-it-allowed-to-use-the-gramps-logo-on-my-website/9990 "2026-09-14T11:13:36Z")

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Hi Gramps forum, I review Gramps on my website (gratissoftwaresite.nl) Is it allowed to use the Gramps logo in the review and software listing on my site? best regards, Matthijs

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## [What is meant by the default Dashboard gramplet tooltip?](https://gramps.discourse.group/t/what-is-meant-by-the-default-dashboard-gramplet-tooltip/9982)

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**Author:** [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Replies:** 3\
**Last updated:** [September 13, 2026, 5:00pm UTC](https://gramps.discourse.group/t/what-is-meant-by-the-default-dashboard-gramplet-tooltip/9982 "2026-09-13T17:00:46Z")

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The default rollover tool tip for a Gramplet added to the Dashboard is: Drag Properties Button to move and click it for setup What does this tooltip mean? It seems more likely to confuse new users than help. …

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## [Custom styles for Gramps reports have disappeared after upgrade](https://gramps.discourse.group/t/custom-styles-for-gramps-reports-have-disappeared-after-upgrade/9966)

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**Author:** [@adriandavey](https://gramps.discourse.group/u/adriandavey)\
**Replies:** 2\
**Last updated:** [September 13, 2026, 6:35am UTC](https://gramps.discourse.group/t/custom-styles-for-gramps-reports-have-disappeared-after-upgrade/9966 "2026-09-13T06:35:41Z")

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On a Win10pro x64 machine, I have recently upgraded from Gramps 5.1.4 to 6.0.8. Once up and running in v6, I discovered that numerous settings for the creation of reports, both text and charts, had mostly default values…

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## [Work flow for gathering data from external sites](https://gramps.discourse.group/t/work-flow-for-gathering-data-from-external-sites/9844)

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**Author:** [@dicaveman](https://gramps.discourse.group/u/dicaveman)\
**Replies:** 14\
**Last updated:** [September 11, 2026, 11:23pm UTC](https://gramps.discourse.group/t/work-flow-for-gathering-data-from-external-sites/9844 "2026-09-11T23:23:43Z")

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Running in Windows with the version 6.0.8: I am sure I am where many are - trying to gather online data from several online sources into a single repository (with gramps as my central repository). The primary sites I pl…

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## [Chrome & Firefox Blocked using OSM Tiles Rewrite needed for Narrative Web](https://gramps.discourse.group/t/chrome-firefox-blocked-using-osm-tiles-rewrite-needed-for-narrative-web/9973)

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**Author:** [@comeng](https://gramps.discourse.group/u/comeng)\
**Replies:** 0\
**Last updated:** [September 11, 2026, 2:36pm UTC](https://gramps.discourse.group/t/chrome-firefox-blocked-using-osm-tiles-rewrite-needed-for-narrative-web/9973 "2026-09-11T14:36:37Z")

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The following has been put up on OSM how do we get this into Gramps any ideas welcome Just tested, it finally works again with X-Requested-With. For some time it did work first (when i posted the Error 403 when using …

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## [Introduction and first question (import from Genbox) as a Gramps newbie!](https://gramps.discourse.group/t/einfuhrung-und-erste-frage-import-aus-genbox-als-gramps-neuling/9969)

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**Author:** [@Jaymchen](https://gramps.discourse.group/u/Jaymchen)\
**Replies:** 11\
**Last updated:** [September 10, 2026, 11:47pm UTC](https://gramps.discourse.group/t/einfuhrung-und-erste-frage-import-aus-genbox-als-gramps-neuling/9969 "2026-09-10T23:47:45Z")

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Hello everyone! My name is Claudia, and I have been conducting research off and on since 1980, with longer breaks in between. Back then, no one could have imagined that there would eventually be an Internet, but…

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## [Media Object preview when adding new photo with same name as deleted object shows preview of old object](https://gramps.discourse.group/t/media-object-preview-when-adding-new-photo-with-same-name-as-deleted-object-shows-preview-of-old-object/9959)

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**Author:** [@svendoc](https://gramps.discourse.group/u/svendoc)\
**Replies:** 15\
**Last updated:** [September 10, 2026, 12:08pm UTC](https://gramps.discourse.group/t/media-object-preview-when-adding-new-photo-with-same-name-as-deleted-object-shows-preview-of-old-object/9959 "2026-09-10T12:08:57Z")

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I run Gramps 6.0.6 on Windows 11. I had prepared a lot of photos which I added as Media Objects. But I found out that I had mixed up the filenames of two photos. So I deleted them from Gramps, renamed them, and added th…

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## [Query relating to the custom filter editors](https://gramps.discourse.group/t/query-relating-to-the-custom-filter-editors/9857)

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**Author:** [@adriandavey](https://gramps.discourse.group/u/adriandavey)\
**Replies:** 52\
**Last updated:** [September 9, 2026, 10:47pm UTC](https://gramps.discourse.group/t/query-relating-to-the-custom-filter-editors/9857 "2026-09-09T22:47:17Z")

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Before I submit some feature requests and/or bug report(s), I am seeking feedback about the status of the two quite different filter editor UIs in Gramps. I am currently on AIO64-5.1.4.1 under Win 10, and I have been un…

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## [Place formatting codes - adding/changing code and place type](https://gramps.discourse.group/t/place-formatting-codes-adding-changing-code-and-place-type/9964)

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**Author:** [@drjimbo](https://gramps.discourse.group/u/drjimbo)\
**Replies:** 0\
**Last updated:** [September 9, 2026, 5:05pm UTC](https://gramps.discourse.group/t/place-formatting-codes-adding-changing-code-and-place-type/9964 "2026-09-09T17:05:59Z")

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Recent discussion of the new report ‘‘Ancestral Lines Expanded’’ caused me to revisit the display formatting capabilities of the descendant report group. In particular, default place formatting codes have a distinctly US…

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## [Problem with github and Addons](https://gramps.discourse.group/t/problem-with-github-and-addons/9960)

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**Author:** [@comeng](https://gramps.discourse.group/u/comeng)\
**Replies:** 5\
**Last updated:** [September 8, 2026, 7:00pm UTC](https://gramps.discourse.group/t/problem-with-github-and-addons/9960 "2026-09-08T19:00:09Z")

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Is there a problem with github trying to use the Addons Manager it just sits on “Loading” Trying https://raw.githubusercontent.com/gramps-project/addons/master/gramps60 Which even Discourse show cannot access 404 erro…

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## [What patches are ‘vital’ to your use of Gramps 6.0.x?](https://gramps.discourse.group/t/what-patches-are-vital-to-your-use-of-gramps-6-0-x/9886)

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**Author:** [@emyoulation](https://gramps.discourse.group/u/emyoulation)\
**Replies:** 3\
**Last updated:** [September 6, 2026, 11:23pm UTC](https://gramps.discourse.group/t/what-patches-are-vital-to-your-use-of-gramps-6-0-x/9886 "2026-09-06T23:23:37Z")

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There is another thread with: What patches are ‘vital’ to your use of Gramps 5.1.x and 5.2.x? (That list still has REAL SOLUTIONS that WORK, but that have not yet been rolled into Gramps. But It was started 5 years ago …

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## [Total crash no files found](https://gramps.discourse.group/t/total-crash-no-files-found/9947)

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**Author:** [@ursus](https://gramps.discourse.group/u/ursus)\
**Replies:** 8\
**Last updated:** [September 6, 2026, 6:34pm UTC](https://gramps.discourse.group/t/total-crash-no-files-found/9947 "2026-09-06T18:34:56Z")

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had a freeze, totall and completely. couldn’t even halt the process or switch to desktop or anything else. Had to restart the pc by switching it off and on again After restart gramps opened like it was a new install wit…

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